Common Issues

Toggle WiFi and Bluetooth not working

Toggle WiFi and Bluetooth not working #

Every Android app needs to target a specific API version, Kustom up to 3.48 was targeting API release 28. Unfortunately starting from November 2020 apps on the Google Play require developers to update their target API level to 29 to make a new app release. This is usually not an issue but API 29 introduces a new restriction due to security reasons that prevents developers to switch WiFi or BT programmatically. For this reason starting from Kustom v3.49 that capability was removed.

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Touch or Launch App Not Working

Touch or Launch App Not Working #

On some device especially XIAOMI or ONEPLUS touch or launch app might not be working, to fix this please do the following:

  • Ensure Kustom and the Launcher are removed from battery optimization
  • Open Kustom settings, on the top select Notification Mode and then press FORCED, you can still hide the notification from android settings please check this article
  • *Optional* grant Kustom Notification access: from Android settings click Apps & Notifications -> Special App Access -> Notifications and grant access to Kustom app

You can also check https://dontkillmyapp.com for more info depending on your device vendor

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Unable to add more than a certain number of KWGT widgets

Unable to add more than a certain number of KWGT widgets #

Unfortunately some devices from China, like Oppo, added a non sense limitation to its launcher. There is a limit on the number of similar widgets you can add to your homescreen. Some you can only add one and for some you can only add up to five depending on the device. This is something that we cannot fix from end. It’s really annoying because it is definitely not the standard Android behavior. The only solution is to use an alternative launcher such as Smart Launcher or Nova Launcher.

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Widget keeps resizing by itself

Widget keeps resizing by itself #

On some devices, KWGT widgets will automatically resize by themselves. This can be triggered in different ways. Mostly, when the device is being restarted. The issue is commonly encountered on devices with multiple screen dimensions like foldable devices. Here are a couple of things that you can do to try to get around the issue:

  • Please ensure that widget sizing is not set to “Auto” in app settings.
  • Check that your device rotation is detected correctly in the settings it should show something like “Default (Landscape)” if it’s not your correct location force the correct one.
  • Always resize the widget before loading it, so add the widget and then long press on it and drag the borders to bring it to its final size, then finally click on it to load the preset.
  • If not already scaled correctly adjust widget size using “scale” option in the layer tab.
  • On devices with multiple screen dimensions, you can detect the screen dimension using the “si” formula, like $si (swidth)$ or $si(sheight)$, and have our widget respond accordingly




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